Returns & Exchanges

At BuyRainbow, we want your home to be your sanctuary, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. If your new purchase doesn't perfectly fit your space, our streamlined process ensures a stress-free resolution.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

2

Pack with Care

Place the items back in their original manufacturer packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.

3

Ship It Back

Affix the provided return label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing